Frequently Asked Questions
How to Register in the TaskHire App:
- Download the app for Android or iOS.
- Open TaskHire on your phone.
2. Start Creating Your Account:
- Select Create a New Account.
3. Choose a Sign-in Method:
- You can register using:
a) Email and password
b) Google account
c) Apple account - Note: Always use the same login method for future access.
4. Complete Your Profile Information:
- Fill in the required details.
- Ensure your profile picture is recognizable.
- Accept the app's requested permissions (e.g., location and notifications).
- Note: By registering, you agree to TaskHire's terms of use.
How to Create a Task Listing in the TaskHire App:
1. Go to the Home Page:
- Open the Home view in the app.
2. Start Creating a New Listing:
- Tap the "+" icon in the top right corner of the screen.
3. Fill in the Task Details:
- Add a picture of the task:
- For example, if it's lawn mowing, take a picture of the yard.
- Write a task description:
- Describe the task as accurately as possible.
- Mention if the necessary tools are available.
- Add any other relevant details.
- Example:
"Lawn mowing, yard area approximately 100 m². A lawnmower is available at the location. Would also like the lawn edges trimmed, but a trimmer is not available."
4. Publish the Task Listing:
- Tap Create to publish the task in the app.
How to Make an Offer in the TaskHire App:
1. Swipe right on the task listing you want to bid on.
This will open the offer submission view.
2. Fill in the following details in the offer view:
- Price:
- If using hourly pricing, enter your hourly rate.
- If using fixed pricing, enter the total cost for the task.
- Pricing method:
Select either hourly pricing or fixed pricing. - Estimated work time (only for hourly pricing):
Specify the estimated hours needed for the task. - VAT rate:
Choose the correct VAT rate. More information is available in the Value-Added Tax (VAT) section. - Contract duration:
Select the appropriate duration for the agreement: - Fixed start and end date: Set specific start and end dates.
- Indefinite duration: Select only the start date.
- Valid until task completion: Select an end date.
- Additional details (if necessary):
Mention relevant details, such as the date and time you are available to start the task.
3. Submit your offer:
The task provider can contact you via chat for further details.How to Accept an Offer in the TaskHire App:
1. Open Messages:
- Go to the Messages view.
2. Select a Task:
- Navigate to Created Tasks and choose the task you want to review.
3. Review Offers:
- All offers for the task are listed under Offers.
- Browse offers by opening them and returning to the list as needed.
4. Accept an Offer:
- Once you find a suitable offer, open it and tap Accept Offer.
5. Complete the Task Agreement:
- Read the agreement carefully and fill in any required details.
6. Confirm the Agreement:
- Tap Accept Agreement.
- The task provider will receive a notification about the accepted offer.
7. Use Chat to Finalize Details:
- Once the offer is accepted, a chat feature will open for you to discuss the task details.
8. Update the Agreement if Needed:
- If you agree on new terms in the chat, make sure to update the task agreement accordingly.
9. Agreement Confirmation:
- The agreement becomes valid once both parties approve it.
- A copy of the agreement will be sent to both parties via email.
What is a Mandate Agreement?
A mandate agreement is a contract that outlines the details, pricing, and terms of a task between the task provider (client) and the doer (worker). This agreement ensures that both parties clearly understand the scope of the task and the conditions under which it will be completed. A mandate agreement is binding and helps prevent any misunderstandings during the task.
The mandate agreement is automatically generated based on the offer and the task listing. Both parties can edit the agreement details before final approval. Once both sides have agreed to any changes, the finalized agreement is sent to both parties via email through the app. By accepting the agreement, both the task provider and the doer commit to following its terms.
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How is Task Payment Handled?
Our goal is to provide all the necessary support services for both task providers and doers, allowing both parties to focus solely on completing the agreed task. However, we currently do not offer payment processing services. This means that the payment method must be agreed upon between the task provider and the doer through the chat.
Please make sure to agree on the payment method before accepting the mandate agreement to ensure both parties have a clear understanding of how the payment will be handled.
How Much Does Using the App Cost?
Creating a profile, posting a task, and submitting an offer are completely free!
We charge a 3% fee from the doer based on the total task amount after the mandate agreement is accepted. You can complete tasks for free for the first 500€.
I'm Under 18, Can I Use TaskHire?
Anyone aged 15 and above can use TaskHire. However, as a minor, it's important to be aware that your rights and responsibilities regarding work differ slightly from those of adults.
You can find more information about starting a business and entrepreneurship programs for minors on the Uusyrityskeskus website. If you're 15 or older, you can:
- Open a bank account for your own earnings.
- Reserve a domain name.
- Manage the income you've earned through your own work.
- Start as a light entrepreneur with parental consent.
- Register shares in a limited company.
- Receive a payment default mark (credit issues).
- Use payment apps like MobilePay.
STTK ry has compiled key points about minors in employment, which are also important when working as an entrepreneur:
- For those 15 and older, regular working hours are limited to 8 hours per day and 40 hours per week, with shifts allowed between 6 AM and 10 PM.
- If working during the school year, shifts must not overlap with mandatory school attendance.
- A 15-year-old can independently sign, terminate, or cancel their employment contract.
- A guardian has the right to terminate the minor's employment contract if necessary for the young person's upbringing, development, or health. Guardians also have the right to request details about the job and its conditions.
Can I Hire Someone Under 18 for a Task?
Anyone aged 15 and above can use TaskHire. However, there are a few important considerations when hiring someone between 15 and 18 years old. These points, compiled by STTK ry, should also be kept in mind if you're arranging long-term work with a young person, even if it's not a formal employment relationship:
- A 15-year-old's regular working hours are limited to 8 hours per day and 40 hours per week, with shifts allowed between 6 AM and 10 PM.
- If the young person works during the school year, their shifts must not overlap with mandatory school attendance.
- A 15-year-old can independently sign, terminate, or cancel their work contract.
- A guardian has the right to terminate the young worker's contract if necessary for the minor's upbringing, development, or health. The guardian also has the right to request information about the task and its terms.
Entrepreneurship or
Light Entrepreneurship?
Through TaskHire, you can easily arrange tasks either as an entrepreneur or as a private individual—the latter often referred to as a light entrepreneur.
An entrepreneur is someone who earns income independently without being in an employment relationship. Entrepreneurs conduct business activities at their own risk and, for example, do not accumulate paid vacation days.
1. Light Entrepreneurship
A light entrepreneur is someone who employs themselves without officially registering a business. This allows you to offer services or sell products easily, without unnecessary bureaucracy.
Light entrepreneurship is ideal for seasonal work, earning extra income, or testing a new idea.
2. Entrepreneurship
If you plan to employ yourself full-time, we recommend officially starting and registering a business. This allows you to apply for financial support, such as start-up grants.
The business structure and the amount of required administration and paperwork depend on the type of company you choose. If you're interested in starting a business, compare different company forms here. You can find more information and support for becoming an entrepreneur on websites like Uusyrityskeskus.
3. What option is right for me?
If your annual income is around 9 000€ or less, light entrepreneurship is a simple and convenient choice, with minimal bureaucracy to worry about! However, if you expect your annual income to exceed 20 000€, we recommend starting your own business.
You can operate as a light entrepreneur as long as your annual earnings through TaskHire stay below 20 000€. If your income exceeds this threshold, you must register for VAT, and your activities will be treated as business operations.
If you invoice more than 9010,28€ per year, you are also required to arrange entrepreneurial pension insurance (YEL) if you are over 18 years old. This applies even to part-time entrepreneurs—so even if you're already paying employment pension contributions (TYEL) from salaried work, you must still cover YEL contributions for your invoiced income once you meet the income thresholds.
Taxes and Other Government Fees
Important Figures (2025):
20 000€ - If your annual income exceeds this amount, you must register for VAT.
9 208,43€ - If you exceed this annual income and are of legal age, you are required to take care of your entrepreneur's pension insurance (YEL).
4 kk - If you work continuously for this period and are of legal age, you must arrange your entrepreneur's pension insurance (YEL).
All income must always be reported at least in your personal income tax via your tax card.
1. What taxes should I consider?
Light Entrepreneur
As a light entrepreneur, you invoice your clients directly, and the income you earn is reported in your personal taxation, just like regular salary income. You do not pay corporate tax like registered businesses do, but you will need to obtain a tax card that reflects the income you expect to earn through TaskHire. When filling out your tax card details, you can estimate deductions such as travel expenses and work-related costs, including tools and materials needed for the tasks.
Remember to review your pre-filled tax return in OmaVero both in the spring and at the end of the year.
Entrepreneur
If you establish a business, you can register for the Prepaymet Register. While not mandatory, we highly recommend it—this allows your clients to claim tax deductions, such as the household deduction, for your services. If your business is not in the register, your clients will have to handle withholding taxes themselves, which may complicate your business transactions.
If you are not in the Prepayment Register, your taxes will be handled through your personal tax card, similar to light entrepreneurs. In this case, you'll also need to submit a business tax return at the end of your fiscal year.
If you are in the Prepayment Register, apply for prepaid taxes instead of using a tax card. Remember to review your pre-filled tax return in OmaVero at the end of the fiscal year.
2.1 Tax Card
Who needs it?
- Light entrepreneurs
- Entrepreneurs - who are not registered in the Prepayment Register
What should be considered?
- Estimate the income earned through invoicing during the calendar year
- Estimate the expenses related to performing the tasks (income-generating costs), as well as travel expenses for the calendar year
- Obtain a tax card and estimate your income and expenses at vero.fi
How?
2.2 Prepaid Tax
Who needs it?
- Entrepreneurs - who are registered in the Prepayment Register, meaning they handle their corporate taxes themselves instead of the payer doing it.
What should be considered?
- Estimate the income earned through invoicing during the calendar year.
- Estimate the deductions, such as business purchases (e.g., tools, raw materials, travel expenses, and other business-related costs).
How?
- Apply for prepaid tax in OmaVero.
3. Entrepreneur's Pension Insurance – YEL
Who needs it?
If you are over 18 years old and;
- A light entrepreneur working continuously through invoicing for more than 4 months and/or whose annual income exceeds 9208,43€ (income threshold for 2025).
- An entrepreneur working continuously through invoicing for more than 4 months and/or whose annual income exceeds 9208,43€ (income threshold for 2025).
How to get it?
You can obtain entrepreneur's pension insurance (YEL) from one of the four pension insurance companies in Finland:
4. Value-Added Tax – VAT
Who needs it?
- Light entrepreneurs whose annual income exceeds 20 000€ (income threshold for 2025).
- Entrepreneurs whose annual income exceeds 20 000€ (income threshold for 2025).
How to register?
- Register for VAT liability in OmaVero.
- You can register for VAT at any time during the year as soon as you realize your annual income will exceed the 20 000€ threshold.
Note: Registering for VAT as a light entrepreneur means you'll need to obtain a business ID (Y-tunnus)—in other words, you're officially starting a business. Congratulations, you are now a registered entrepreneur!
5. Business Tax Return
Who needs it?
- Entrepreneurs - a business tax return must always be filed for business activities, regardless of whether the company is registered in the Prepayment Register.
How to file?
- Complete the business tax return at the end of the fiscal year in OmaVero.
6. Summary – Action steps
Get a tax card and estimate your income and expenses at vero.fi OR apply for prepaid tax: Instructions for applying for prepaid tax in OmaVero
If needed, obtain entrepreneur's pension insurance (YEL): Pension insurance companies
If your income exceeds 20 000€, register for VAT: Instructions in OmaVero
Review your tax decision OR pre-filled tax return in OmaVero
As an entrepreneur, ensure you complete your business tax return at the end of the fiscal year.
Tips for Pricing Your Work
Pricing your own work can be challenging, even for experienced professionals. The appropriate hourly or project rate varies based on several factors, such as your experience, the nature of the task, location, and the market situation.
We hope the following process will help you set the right prices for your first offers!
1. Research market rates
Find out how others doing similar work are pricing their services. Are hourly rates commonly used, or is the work priced as a fixed project (contract) or based on another method? You can gather this information from websites, social media, or by talking to professionals in the field.
If possible, focus on providers in your area, as pricing can vary significantly by location. In larger cities and the capital region, rates are likely higher compared to smaller towns or rural areas.
2. Evaluate your skill level
Consider the skills and experience you have. Do you possess knowledge or expertise relevant to the task that you've gained from other areas of your life?
If you're a beginner, you might price your services slightly lower to attract initial tasks. However, as you gain more experience and positive feedback, you can confidently raise your rates.
3. Estimate work hours and hourly rate
How much time do you estimate the task will take? Be sure to include additional time for things like mandatory trips to the store or preparation work in your time estimate.
If you're a beginner and know the task will require extra time for learning or practice, consider how much of that time you will bill the client for:
- If learning this new task could lead to more job opportunities in the future, you might choose to bill the client for fewer hours.
- If you're learning the skill just for this task, you may want to bill the client for all the time spent learning.
In addition to competitor pricing, you can base your rates on official wage guidelines. In Finland, collective agreements (työehtosopimukset) determine standard pay rates. For service industry jobs, hourly wages for those with little experience typically range from 11€ to 15€ per hour, depending on the task.
Some collective agreements specify trainee or student wages for young people without work experience, usually for the first year of employment. This trainee wage is typically 70–90% of the standard wage. For example, 70% of an 11€ hourly wage would be 7,70€/hour, which we recommend using as a minimum baseline for your pricing.
4. Estimate task-related expenses
Expenses related to a task may include materials and supplies, such as paint, cleaning products, or other consumables required to complete the job. Be sure to also account for travel costs. For example, in 2025, the mileage reimbursement rate in Finland is 0,59€/km if you use your own car.
Other expenses that are not directly related to the task, such as personal food or clothing, are typically not billed to the client unless agreed upon separately.
If you need to purchase tools for the task, such as a drill, vacuum, or even a vehicle, these are generally not considered task-specific expenses. Instead, they are seen as investments that will allow you to take on and complete more varied tasks in the future.
5. Consider other factors that may affect pricing
When pricing your work, you can also consider the nature of the task and any special requirements:
- If the task is short-term or a one-off job, you might consider setting a slightly higher hourly rate.
- For long-term or regular tasks, offering a lower rate could attract steady work.
- If a client requires urgent assistance or has specific conditions, it's reasonable to consider increasing your prices to reflect the added demands.
You may also want to consider offering discounts or free samples of your work in cases where you're aiming to:
- Establish a long-term client relationship.
- Gain more experience with specific tasks or their pricing.
6. Choose a pricing model
You can decide whether to price your work using an hourly rate or a fixed (contract) price:
- Hourly Rate is a good option for ongoing tasks, such as childcare or dog walking, or when the task doesn't have a clearly defined scope, like home maintenance work.
- Fixed Price works better for one-time tasks with a clear goal, such as painting a 10-meter garden fence or cleaning the windows of a house.
7. Regularly review your prices and communicate openly
You'll learn to price your work and estimate costs through experience and trial and error! Mistakes in estimation can happen, whether you undercharge or overcharge. Once you've completed certain types of tasks multiple times, highlight them in your profile and adjust your pricing to reflect your growing experience. Positive client reviews will also support your decision to raise your rates.
Be open to discussing prices with your clients. If a client is interested in negotiating, you can adjust your pricing, but make sure the task remains profitable for you.
Avoid excessive underpricing, as it can undermine the perceived value of your work. Prices that are too low might give the impression that your work isn't of high quality.
When doing a task for the first time, review your performance afterward:
- Did your estimate for working hours and costs match the actual outcome?
- If not, adjust your estimates for future offers accordingly.